Click and Collect
Click and Collect is available from our Fowler Street store. Simply add the products to your basket and select the date and time you would like to collect. Once your purchase is complete, you order will be processed by our store. You will receive a notification when your order is ready for collection.
Please bring give your Order Number of Full Name when collecting your items in store.
Please Note: Click and Collect orders are prepared and packaged to be collected on your selected date. If you fail to collect your order we cannot be held responsible for replacing any items in your order.
Courier Delivery
We deliver throughout the UK and Ireland with our Courier Partner Evri.
Orders are processed within 1-3 working days, unless selecting Next Day Delivery. Next Day Delivery is for orders placed before 12noon.
Evri will email or text with your estimated 1 hour arrival time for delivery to your chosen address. You can also change your delivery preferences within the Evri App when tracking info is received.
Postage and Packaging Costs
Standard Delivery - £4.99
Next Day Delivery - £5.99
Delivery and Collection Times
Please be advised that during busy periods and seasonal times of the year, order processing times can take 1-3 working days. We aim to pass your order to our courier as soon as possible. If this time frame has passed, and you have not received tracking information, please contact us.
International Delivery
We are proud to partner with FedEx for International Delivery of our products. We are currently shipping to a small number of countries, with a view to adding more soon.
If you would like to order, and your country is not showing on our list, please email us at enquiries@mrswainstons.com and we will look to add your country.
Shipping cost for international orders is dependant on weight. We can ship a maximum of 5kg. Shipping is calculated at checkout. Mr Swainstons does not profit from shipping costs and the price paid is to cover the packaging, courier partner and customs fees.
PLEASE NOTE: You may be liable for import fees by your country. If this applies, our partner will contact you for payment of these fees. We cannot reimburse or refund orders due to these fees, so please be mindful of this when ordering.